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Bitrix24 automates business processes, increasing efficiency and reducing costs in financial accounting, human resource management, logistics, and warehouse management. It minimizes errors, accelerates data processing, and optimizes employee recruitment, training, and evaluation through integrated planning and control tools. Chats, video calls, corporate social network, CoPilot, calendars, online documents, cloud storage, email, and HR functions ensure convenient interaction and task management
Business Process Analysis
Configuration of the Bitrix24 CRM System
Integration with External Systems
Configuration of Company Structure and Access Rights
Automation of Business Processes
Project and Task Management
Employee Training and Instruction Development
Analysis and Planning
Process Audit - Tasks (leads, sales, support) that Bitrix24 CRM can automate are analyzed. Bottlenecks are identified
Goal Setting - Objectives are defined (e.g., reducing customer response time by 25%) and requirements for Bitrix24 CRM, including integration and quality control, are established
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Solution Selection and Development
Platform Selection - CRMs are compared based on functionality, budget, and automation capabilities
Process Design - Scenarios are configured, such as automatic lead assignment or email campaigns, with data quality control features
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Implementation and Integration
Configuration and Testing - Bitrix24 CRM is configured for task automation and integrated with other systems. Process testing is conducted
Staff Training - Employees are trained to use Bitrix24 CRM, including data entry standards to ensure quality
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Monitoring and Optimization
Performance Analysis - KPIs (e.g., request processing speed, deal closure rates) and data quality are monitored through Bitrix24 CRM analytics
Optimization - Processes are adjusted, and automation is scaled to new tasks (e.g., marketing, after-sales service)
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What is Bitrix24 and what is it used for?
It is a platform for automating business processes, including CRM, task management, communications, HR tools, and analytics, which helps companies improve the efficiency of sales, human resource management, logistics, and other processes
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What communication tools does Bitrix24 provide?
The platform offers chats, video calls, a corporate social network, and integrated email for efficient interaction and information exchange within the company.
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How does the Bitrix24 CRM system help increase sales?
The CRM system automates the sales funnel, tracks customer interactions, analyzes their preferences, and offers personalized proposals. This helps sales managers focus on priority customers and close deals faster.
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Can Bitrix24 be integrated with other systems?
Yes, Bitrix24 supports integration with external services, including CRM, email clients, analytics systems, and other applications via API, which expands its functionality.
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Is Bitrix24 accessible for small businesses?
Bitrix24 is suitable for companies of any size, offering a free plan with basic features and paid plans with advanced capabilities, making it accessible for small businesses.
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What document management features does Bitrix24 offer?
The platform supports online documents for collaborative editing and a cloud drive for file storage and sharing, ensuring convenient access and management.
The economic entity “Seda” confidently recommends “Arassa Nusga” as a specialist in the implementation and configuration of the Bitrix24 corporate portal.
Since our cooperation began in August 2023, we have been convinced of their professionalism, competence, and focus on achieving real business results.
The Bitrix24 implementation project was a key element in the digital transformation of our company.
We confidently recommend “Arassa Nusga” for any projects related to business process automation and corporate portal implementation such as Bitrix24. We are confident that their knowledge, experience, and professional approach will bring great value and ensure the successful delivery of projects of any complexity.
We, “Altyn Yunus” Private Enterprise, confidently recommend the company “Arassa Nusga” as a reliable partner for the implementation of the Bitrix24 corporate portal.
Since the beginning of our cooperation in June 2023, “Arassa Nusga” has proven to be a competent and committed partner in fulfilling assigned tasks.
The Bitrix24 implementation project was completed on time and with the required quality, which helped us improve internal workflows and task management.
Their practical approach and problem-solving ability enabled us to implement new features and tools that are now actively used by our employees.
We are grateful for the work done and are pleased to recommend “Arassa Nusga” as a trustworthy partner.
